UK Women Set to Receive Pension Payouts Following Ombudsman's Waspi Ruling: An official report, long-awaited, has revealed that thousands of women, potentially hundreds of thousands, are entitled to compensation due to government failures regarding changes to the state pension age. The Parliamentary and Health Service Ombudsman (PHSO) has recommended compensating those affected, but the suggested payouts of £1,000 to £2,950 per person fall significantly short of the £10,000-plus sought by campaigners. The total cost could soar into the billions, exceeding £10bn if all women born in the 1950s were compensated. Despite this, the ombudsman lacks the authority to compel the government to pay compensation. The Department for Work and Pensions (DWP) has indicated it will likely refuse to comply, a stance deemed "unacceptable" by the ombudsman.
Consequently, the PHSO announced it is "taking the rare but necessary step of asking parliament to intervene."
The prime minister's spokesperson stated that Downing Street will take time to review the report but did not confirm whether the government would provide compensation or issue an apology.
Former pensions minister Steve Webb suggested that the government would likely need to offer some form of compensation.
Campaigners argue that nearly 4 million women born in the 1950s faced upheaval in their retirement plans, losing significant sums of money after the DWP raised the state pension age from 60 to 65, and subsequently to 66. Many claim they received only 12 months' notice for a six-year delay to their pension.
The ombudsman has been investigating the issue for years, and in an initial report in July 2021, it found the DWP guilty of maladministration in handling the changes.
On Thursday, the PHSO released its final report, indicating that "thousands of women may have been impacted by the DWP's failure to sufficiently notify them of changes to the state pension age."
It further noted that the department's handling of the changes "resulted in some women missing opportunities to make informed decisions about their finances, diminishing their sense of personal autonomy and financial control."
The Women Against State Pension Inequality (Waspi) group, formed in 2015, had advocated for the ombudsman to propose the highest feasible compensation amount (£10,000 or more).
However, the report indicated that after examining a sample of complainants' cases, it would suggest compensation ranging from £1,000 to £2,950 to address a "significant and/or lasting injustice that has, to some extent, impacted someone's ability to lead a relatively normal life."
The exact count of women eligible for compensation remains unclear. Although the report projected that compensating over 3.5 million women born in the 1950s at the suggested payout rate could incur a cost ranging from £3.5bn to £10.5bn in public funds, it emphasized that "not all of them will have experienced injustice."
Furthermore, the report emphasized, "There will likely be a substantial number of women born in the 1950s who have... experienced injustice due to maladministration in DWP's communication about the 1995 Pensions Act. We would have recommended DWP address their injustice."
Many women express that they had anticipated receiving their pension at 60, only to discover that their state pension age had been extended by as much as four, five, or even six years. The government did not notify any of the affected women until nearly 14 years after the law was enacted.
Waspi has highlighted that hundreds of thousands of women lacked sufficient time to make alternative arrangements. Some had to sell their homes, forgo essentials, or depend on elderly parents due to the way the changes were implemented and communicated. Some claim these changes would result in them being tens of thousands of pounds worse off.
One complainant, "Ms U," informed the ombudsman that she had incurred a financial loss of £39,000, representing the difference between her anticipated state pension age and her actual state pension age.
"Ms W" stated she lost around £45,000 due to reaching state pension age six years later than expected.
Others reported even larger losses. "Ms E" cited a loss of approximately £186,000 in potential work opportunities she would have pursued had she been informed about the age increase. Meanwhile, "Ms W" claimed she lost over £442,000 in additional earnings she would have garnered if she had remained in her job.
However, the ombudsman clarified, stating, "We do not view these losses as constituting direct financial loss in accordance with our guidelines, as they stem from the various choices Ms. E and Ms. W would or might have made had they been informed of their state pension age earlier."
Angela Madden, chair of Waspi, expressed disbelief at the DWP's refusal to acknowledge the clear conclusions of the five-year investigation. Madden emphasized the urgency of the situation, with one affected woman reportedly passing away every 13 minutes.
Madden urged all political parties to commit unequivocally to compensation for the 3.6 million affected women, stating that the ball is now in parliament's court.
A DWP spokesperson stated they would review the ombudsman's report and respond accordingly, reaffirming the government's commitment to providing pensioners with a dignified retirement while being fair to them and taxpayers.
Steve Webb suggested that given it is an election year, parliament is unlikely to do nothing. He speculated that some form of "rough justice" would likely be implemented, potentially within the £1,000 to £3,000 range recommended by the ombudsman.

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